The following shipping and tax policies apply to domestic shipments only. For all international shipping information (click here).
The sales tax quoted at checkout is an estimate. The final amount is listed on your invoice and includes state and local taxes, as well as any other applicable rebates or fees.
Knuckles, Inc. is obligated to collect sales tax in Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Virginia, and Wisconsin.
Knuckles, Inc. does not charge sales tax on e-gift cards; however, purchases made with an e-gift card may be subject to sales tax.
If overnight shipping is selected for an order placed after 3 PM ET, your package will ship the following day; if the order is placed on a Friday, it will not be delivered until Monday. There may be a delay in shipping if billing information is inaccurate, if billing and shipping addresses differ, or if the payment company discovers an issue. Our goal is to process and ship orders within 2-5 business days of receipt.
Your order may be processed with multiple shipments; if this is the case, you’ll receive an email with your tracking number when each shipment occurs.
Your shipping address can be modified on the “My Account” page. If you have a change to your shipping address after placing an order please contact Customer Service @email@example.com to request any modifications; please note, however, that once your order has shipped, Knuckles, Inc. cannot change the shipping address.
Shipping Rates and Carriers Knuckles, Inc. offers four shipping options for U.S. domestic orders:
You can view the estimated delivery windows by selecting the shipping option at checkout.
Our carrier breakdown is as follows:
For physical addresses we will use USPS, UPS or FedEx
Delivery to PO Boxes and APO/FPO addresses are shipped and delivered via USPS
Knuckles charges a flat $5.00 handling fee for each order.
Upgrade delivery charges:
Shipping upgrade charges are available at checkout. Please note that shipping upgrades may not be eligible for combined, reduced or free shipping offers.
If a package is undeliverable and returned to Knuckles, Inc. we are unable to re-ship it. All undelivered packages will be processed as a return.